CEO remakes assembly line, keeps tabs on global marketplace
and plans more acquisitions to diversify

By TOM DAYKIN
Milwaukee Journal Sentinal - April 16, 2006

"HB Performance Systems Inc. Acquires Sun Metal Products"
"(Sun Ringlé Brand)" (412 Kb PDF)
July 11, 2005

"Hayes Gets ISO-9001 Quality Control Seal"
July 27, 2000 - Bicycle Retailer

"Hayes Brake Management Buyout Capitalizes on Experience for Future Performance"
"New ownership team creates HB Performance Systems, Inc."
June 20, 2005

"Tough Brake"
"How engineers designed one brake for stopping 'hogs' and mountain bikes"
October 16, 2000 - Design News

"Hayes Gets ISO-9001 Quality Control Seal"
July 27, 2000 - Bicycle Retailer

"Hayes Europe to Provide Tech Support at Races"
April 18, 2000 - Bicycle Retailer

"Hayes Disc Brakes - Worth Stopping For"
DirtWorld DH Race Team




CEO remakes assembly line, keeps tabs on global marketplace
and plans more acquisitions to diversify

By TOM DAYKIN
Milwaukee Journal Sentinal

Almost 30 years ago, when U.S. manufacturers were waking up to global competition, Rand McNally took a field trip to Japan. What he saw left a lasting impression.

Instead of using traditional assembly lines, with employees doing simple, repetitive tasks, construction equipment maker Mitsubishi broke its manufacturing process into "cells," where workers teamed up to learn a variety of skills. That created a more efficient, flexible system, and those practices were later adopted by McNally's bosses at Caterpillar Inc., which had a joint venture with Mitsubishi.

Today, McNally uses his own versions of those same concepts, coupled with an international scope, at Mequon-based HB Performance Systems Inc., which makes brake systems and other parts for motorcycles, bicycles, snowmobiles and other non-automotive uses.

McNally was hired six years ago as president and chief executive officer at HB Performance, which has since increased its annual revenue to $110 million from $50 million. The company recently moved a newly purchased operation to Milwaukee from Indiana, and it also has operations in Taiwan and mainland China to meet a growing demand from Asian customers.

HB Performance has joined the ranks of Wisconsin manufacturers that compete globally with a focus on efficiency and product innovation. The company, known as Hayes Brake until a 2005 management buyout and name change, expects to generate revenue of $120 million in 2006, McNally said.

The local work force today is around 350 employees at 5800 W. Donges Bay Road, where HB Performance keeps its main offices, assembly plant and research lab. That number is expected to reach about 375 employees after this month's move of the Sun Components Inc. division from Warsaw, Ind., to 6750 W. Florist Ave., Milwaukee.

Going into a skid

Sun, purchased last July, makes wheels and rims for bicycles and is the first of what McNally expects to be several acquisitions for HB Performance.

"Our intent is to provide everything on the bicycle except the frame," McNally said, showing off a $3,000 mountain bike that includes his company's Hayes El Camino brand braking system.

The Hayes brand name is to cycling enthusiasts what Intel is to computer geeks, said Chris Kegel, owner of Wheel & Sprocket, which sells bicycles at six stores in the Milwaukee area, Appleton and Oshkosh. The Hayes brand is "absolutely top-notch," Kegel said.

The Sun bicycle wheel brand, however, was not marketed well by its previous owner, Kegel said. It will be a challenge, he said, to reposition that brand.

Brakes and other components for bicycles are among the four main segments of HB Performance's business. The other three sectors are motorcycle brakes; braking systems for farming and construction equipment; and brakes for power sports equipment, including all-terrain vehicles and snowmobiles. HB Performance counts among its customers Trek Bicycle Corp., Deere & Co. and Arctic Cat Inc.

McNally created four sectors just after coming to the company in 2000. At that time, about 50% of its sales were to motorcycle makers, led by Milwaukee's Harley-Davidson Inc. Motorcycle brakes now account for around 40% of HB Performance's revenue.

McNally's plan is to continue diversifying the business so that each of the four sectors accounts for around 25% of overall sales.

Riding Harley's Softails

The company, founded in 1946 as H&H Products Co., has a long relationship with Harley-Davidson. It began selling brake systems to Harley in 1971, and the company grew as Harley's sales surged in the 1990s. "We were riding along," McNally said.

But the company, then known as Hayes Brake, had some problems, McNally said, including an unacceptably high level of product defects.

After his arrival, McNally, who previously held executive positions at Aqua-Chem Inc. in Milwaukee and the now-defunct Outboard Marine Corp. in Illinois, began making changes. Among them, he replaced a traditional assembly line with his own version of a cell manufacturing system.

McNally's "diamond cell" system puts a heavy value on a neat and orderly environment, and the Mequon factory, with its bright fixtures and lack of clutter, reflects his belief that cleanliness is "a level of discipline." "If you're disciplined, you have a much lower probability of making a mistake," he said.

McNally also beefed up research and development, and focused on Hayes Brake's hiring and training. "I expect all of our people, from senior to junior, to be enthusiasts," said McNally, who personally owns three Harley motorcycles and six all-terrain vehicles. "We walk and talk the business."

Lee Schultz, who supervises HB Performance's vehicle test center, could be Exhibit A for McNally's philosophy. Schultz, who owns a Harley Ultra Glide, was in his research center last week with about a dozen motorcycles, all destined for test tracks. The motorcycles are put through torturous paces, including sudden braking at high speeds to assess their performance.

"We do the things that nobody in their right mind would do," said Schultz.

Strapped to the back of the hogs are high-tech data gathering devices, including one that cost $75,000 to develop. "Crashing the bikes is not an option," said Schultz.

Of the company's local work force, just over 100 employees are salaried, and about 75% of them have technical backgrounds, McNally said. That gives HB Performance a high-tech aura that's reinforced by a tour of the Mequon plant.

Along with assembly workers, there are employees conducting tests on computers and working on developing products. The company owns 350 personal computers, McNally said, compared with 50 or 60 when he was hired. HB Performance also provides performance-based bonuses to its salaried and hourly employees. The latter are represented by the United Steelworkers of America Local 8149, which has praised the company for increasing local jobs even as it adds operations overseas.

The company has 150 employees in mainland China, as well as 400 contract workers in Taiwan. They focus on producing components for Trek and other bicycle makers that have assembly plants in China, McNally said.

Striking a balance

McNally said HB Performance is striking a balance between producing some parts in Asia, where labor costs are much lower, while keeping a manufacturing presence in the United States, where there's a greater expertise for creating more sophisticated products.

"Will I ever move everything to China? No," McNally said.

Some of the company's Asian plants were inherited when HB Performance bought Sun Metal Products Inc. last July for an undisclosed price and renamed it Sun Component Systems.

That acquisition came one month after McNally and his senior management team, along with equity investor Nautic Partners, bought Hayes Brake from The Brenlin Group Inc., of Akron, Ohio. McNally and his partners renamed the company HB Performance Systems to reflect its expansion into products other than brakes.

HB Performance's goal is to "grow at a disciplined rate," with revenue increasing by 15% to 20% annually, not counting acquisitions, McNally said.

"We could take a lot more business right now," McNally said. "But I don't have the level of manufacturing to address the additional demand."

From the April 17, 2006 editions of the Milwaukee Journal Sentinel




Hayes Gets Quality Control Seal
Bicycle Retailer

The International Standards Organization (ISO) has given Hayes Brake its quality-control certification for manufacturing processes known as ISO-9001.

ISO certification will make it easier for Hayes to continue expanding its international business.

"We've also installed state-of-the-art equipment in every aspect of our operation to ensure we design and build the best brakes possible," said Rand McNally, Hayes' chief executive officer. With 325 employees, Hayes supplies brake systems for bikes, off-road equipment, motorcycles and snowmobiles.




Hayes Europe to Provide Tech Support at Races
Bicycle Retailer

Hayes Brake hired two new European staffers to provide full technical support at major European mountain biking events in 2000.

Bernd Pfluger joined Hayes' European team as an OEM sales agent, assisting in sales and support for all of Hayes' original-equipment customers. Pfluger, a 20-year veteran of the bicycle industry, was the general manager and a founding partner of the Cycle Craft brand of bikes. He also worked for Anodizing, Inc. and the Taiwanese company, Air Shox.

Jerry Schipper was hired as Hayes Europe's chief tech representative. Schipper, 25, will attend most of the major European mountain bike events in Hayes' tech truck, providing support and service to racers.

For further information on the Hayes European tech support program, contact Pfluger at pflueger.gbr@t-online.de or fax at (49) 06158 16508.




Hayes Disc Brakes - Worth Stopping For
DirtWorld DH Race Team

Prior to the race season the downhill team began looking for brakes to equip the team bikes. There are several players for disc brakes but based on feedback from other teams, Hayes with 8" DH rotors were selected. After 6 months of racing, countless practice runs and bombing sessions at the local ski resort the verdict is in and here's what the team has to say.

Hayes is very good. Not perfect but we're not losing any sleep thinking about our brakes the night before a race. Familiarity breeds content and once familiar with the feel of Hayes hydraulic brakes you will be very content.

Initial set up was a bit trying at times. Setting up a hydraulic brake system is not for the mechanically challenged. While it's not rocket science there are nuances and considerations that greatly affect the ease of set-up. Luckily the DirtWorld team has a couple of certified wrench monkeys on board to take care of things.

Our lead wrench commented, "The initial set-up really is very straight-forward. Just make sure you read and follow the directions." Use of standard automotive DOT 3 or 4 brake fluid proved to be very convenient compared to other brands that use hard to find fluids.

Once set-up the brakes work very consistent with little or no maintenance. Recounting back, over the course of the season only one of seven systems on any of the team bikes had to be bled and set-up again. The one that needed resetting was due primarily to a hasty initial set-up. That's not a bad average.

The 2000 levers are interchangeable and can be used as front or rear levers by simply flipping the levers over. Additionally, you also have the choice of black or champagne for colors. The Purple Hayes version is designed for DH use with stronger brake levers made of zinc. Although the P-Hayes use stronger levers they still use last years bodies which eliminates the ability to switch between right and left.

So what about the stopping power you ask? It's all there. The Hayes system has no problem at all stopping a wheel from spinning. There is some rider adjustment needed coming from V-brakes. Hayes brakes are essentially ON or OFF. There's very little modulation though with experience one learns to feather the brakes as needed to trim speed. Coupled with quality DH tires the braking system have very little degradation regardless of how sloppy the conditions get.

Combined with their stainless steel discs and open-system brakes, Hayes uses sintered metal pads. The scoop on the pads is metallic pads, which operate at a much higher temperature, wear longer, and maintain performance better in sloppy conditions than pads from organic compounds. We don't disagree!

Hayes recently patented the rotor design. It relies on a combination of specific material selection and exact dimensional specifications to produce a disc that maintains shape integrity under intense heat.

Several of the team riders did have an issue with brake drag and the annoying squeal that resulted. Different remedies were tried and suggested including filing down pad edges. Some mentioned that the squealling seemed to cease during runs which might indicate that as the rotor heats its placement within the housing improves. Sounds whacky but it's the best we could come up with.

Overall Hayes has put together a nice package for those opting for the power and performance of disc brakes. The price tag is not cheap but you are getting quality equipment. Outfitting a single wheel will run close to $300. Shop around and deals can be had. Be sure to inspect the Hayes web site and review their technical information. It's definitely a must read for Hayes brake system owners.

The DirtWorld.com DH Squad said:

"What can I say about Hayes that hasn't been said? They work incredibly!" Mark L.
(Expert DH 19-29)

"The brakes are reliable, trustworthy and in my opinion worth the money." Craig D.
(Expert DH 19-29)

"I loved them. I would, however, like to see more adjustable lever feel options." Keith W.
(Sport DH 30-39)


   
 



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